GDPR Policy
GDPR Policy for Lincoln Coaching
1. Introduction
At Lincoln Coaching, we are committed to protecting and respecting your privacy. This GDPR (General Data Protection Regulation) Policy outlines how we collect, use, store, and protect personal data. As a business operating in the UK, Lincoln Coaching complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Lincoln Coaching ("we," "us," "our") is a provider of coaching services in the UK. We help individuals and organisations enhance their leadership and personal development skills through tailored coaching programmes.
3. Data We Collect
We may collect and process the following personal data:
Personal Identification Information: Name, address, email address, phone number, date of birth.
Professional Information: Job title, employer, industry, career history, and qualifications.
Coaching Data: Information shared during coaching sessions, including but not limited to personal goals, challenges, feedback, and progress notes.
Financial Data: Payment details for processing transactions.
Technical Data: IP address, browser type, and information collected through cookies on our website.
Marketing Data: Preferences for receiving communications from us and third parties.
4. How We Use Your Data
We use the personal data collected for the following purposes:
To provide and manage our coaching services.
To communicate with clients, respond to enquiries, and provide support.
To process payments and manage accounts.
To improve our services and tailor them to your needs.
To send marketing communications (where consent has been given).
To comply with legal obligations and protect our legal rights.
5. Legal Basis for Processing
We rely on the following legal bases for processing personal data:
Consent: Where you have provided your consent for specific purposes (e.g., receiving marketing communications).
Contract: To fulfil our contractual obligations to provide coaching services.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: For purposes reasonably necessary to conduct our business, such as improving services or ensuring network security, provided that your data protection rights do not override such interests.
6. Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party vendors who provide services such as payment processing, IT support, or marketing services.
Legal Authorities: Where required by law, to comply with legal obligations or protect our rights.
Business Transfers: Personal data may be transferred as part of a merger, acquisition, or sale of business assets.
We do not sell or rent your personal data to third parties.
7. Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to safeguard personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
8. Data Retention
We will retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose of its processing.
9. Your Rights
You have the following rights regarding your personal data:
Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing where you contest the accuracy or the processing is unlawful.
Objection: Object to the processing of your personal data where we rely on legitimate interests.
Portability: Request to receive your personal data in a structured, commonly used format or have it transferred to another organisation.
Withdrawal of Consent: Withdraw consent at any time where we rely on consent for processing.
To exercise your rights, please contact us at [insert contact email].
10. Cookies
Our website uses cookies to enhance the user experience. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
11. Changes to This Policy
We may update this GDPR Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.
12. Contact Us
If you have any questions about this GDPR Policy or your personal data, please contact us at:
Lincoln Coaching